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Frequently Asked Questions
Are you a manufacturer or trading company?
We are a Professional OEM/ODM manufacturer for 10 years.
How does your factory handle quality control?
Quality is our priority. We focus on every detail from start to finish. Our production has gained CE, ROHS, FCC, and IP65 authentication.
What is your Minimum Order Quantity (MOQ)?
Any quantity is acceptable for your order. Prices are negotiable for larger quantities.
What is the estimated delivery time?
Generally, we can make delivery within 10 working days, depending on the size and quantity of your order.
How long is the warranty period?
The standard warranty is 2 years. Extended warranty options are available upon request.
Do you provide free spare parts with orders?
Yes, a certain amount of spare parts are provided for free, including modules, power cables, signal cables, LED lamps, ICs, power supplies, and receiving cards.
Boray Light
