Q1: Can I have a sample order for LED light?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2: What is the lead time for orders?
Samples need 3-5 working days, while mass production products usually require 7-10 days.
Q3: Do you have any MOQ limit for LED light orders?
We offer a low MOQ; 1pc for sample checking is available.
Q4: How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT, taking 3-5 days. Airline and sea shipping are also optional.
Q5: Do you offer a guarantee for the products?
Yes, we offer a 2-5 years warranty on our products depending on requirements.
Q6: How do you handle faulty products?
Our products have a defective rate under 0.2%. During the guarantee period, we will send new lights or repair batch products according to the situation.
Boray Light
