❓
Frequently Asked Questions
Q1: Are you a factory direct manufacturer?
A: Yes, we are a professional LED lighting manufacturer. Our main product range includes LED downlights, waterproof lights, linear lights, panel lights, and outdoor street or flood lights. We primarily export to Europe, Australia, and South America.
Q2: Do you offer special pricing for wholesale orders?
A: Yes. We seek long-term business cooperation with our clients. As a professional manufacturer, we provide OEM & ODM services and offer highly competitive prices for bulk orders while maintaining strict quality control.
Q3: What is the lead time for orders?
A: Sample orders are typically ready within 5-7 working days. For mass production orders, the standard lead time is 30-35 days after receiving the 30% deposit.
Q4: What are the warranty terms for your lighting products?
A: We offer a 3-year warranty for this model. All products undergo rigorous testing by our experienced QC team before shipment. We take full responsibility for any quality issues occurring within the warranty period.
Q5: Is the IP44 rating suitable for indoor use?
A: Absolutely. The IP44 rating ensures the lamp is protected against solid objects larger than 1mm and water splashes from any direction, making it ideal for living rooms, kitchens, and engineering projects.
Q6: Can I choose specific color temperatures?
A: Yes, we provide multiple color temperature options including 2700K (Warm White), 3000K, 4000K (Natural White), and 6000K (Cool White) to suit different lighting environments.
Boray Light
